Frequently Asked Questions
Everything you need to know about shopping with Reebok EU.
What are your shipping options and delivery times?
We offer standard and express shipping across the EU. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
How do I return a product if it doesn't fit?
You can return any unworn items within 30 days of delivery. Use our online portal to generate a prepaid return label and drop the package at your nearest collection point.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible 'buy now, pay later' options.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.
Are your shoes true to size?
Most Reebok sneakers fit true to size, but specific performance models can vary. We recommend checking the size guide on the product page for accurate measurements.
Do you offer a student discount?
Yes, students can enjoy a special discount by verifying their status through UNiDAYS or StudentBeans at the checkout.